How do I receive the rank?


They are added to the steam user you are logged in with.

Why can't a create a server?


Your account must be activated. At the moment we are just approving a few to test the service.

Is there a fee on withdrawing?


Yes, 20%.

Are ranks refundable?


No

What if the rank is deleted?


You will lose the rank without compensation

What if the server is deleted


You will lose all your ranks connected to that server

I got nothing from my rank


The server owner is the one responsible for giving you the benefits of the rank. The website is only responsible for the transaction. You can do /rank to see your rank on the server.